Truck Nav Frequently Asked Questions

Q: Why is there no sound?

A: Please check that the FM function is not turned on, on the main screen press the FM icon and make sure “Use FM” is NOT ticked. If that is ticked then no sound will come through the speaker, instead it is transmitted to your car radio using the frequency set on that screen.

Q: How do I enter a post code?

A: When you go to enter an address select Town and you can enter a post code there, just make sure to put a space in it.

Q: How do I enter a longitude and latitude?

A: Press Find on the main screen then select “more” at the bottom of the screen and the Coordinate option.

Q: How do I view points of interest near to my location or destination?

A: Press Find on the main screen then “Find Places” then “Custom Search”. You can then choose from “In a Town”, “Along Route”, “Around Last Known Position” or “Around Destination”, once you have selected one of those you can then scroll through the list to select the type of POI you are looking for or use the button at the bottom right to find by name.

Q: How do I enter my vehicle dimensions?

A: From the main screen select “More…” then “Settings”, scroll down and select “Route Settings”. The Vehicle field at the top will tell you which type of vehicle it is currently set to use, eg. Car, Car and Trailer, Lorry etc, selecting this will show you the list of vehicles you can choose from. To change the settings for any of the vehicles select the tools icon (spanner and screwdriver) next to the relevant entry, you can then enter your vehicle dimensions, weight, number of axles and whether you are towing.

Q: How do I change the units used?

A: From the main screen select “More…” then “Settings”, scroll down and select “Regional” then “Units and Formats”.  Distance can be set to “Miles/feet”, “Miles/yards” or “Kilometres/metres”.
Under Fuel Economy you can choose from MPG(UK), MPG(US), l/100km, km/l.

Q: How do I turn the speed camera warnings on?

A: To enable speed camera warnings start the Navigation and then select “More…” and then select the following:
Sounds and Warnings
Alert Point Settings
Select the tick box for “Alert Point Warnings”
You will get a warning saying this function may be prohibited by law in some countries (eg. France)
If you want to enable them select “Turn On” otherwise Cancel.

If you want to select which types of camera you are warned about and how then scroll down and select “Alert Types”
Then you can select each camera type and choose from Audio & Visual warning, Visual warning or disabled and if you want it to always alert you when approaching one or only when you are speeding.

Q: How do I update the maps

A: Updated mapping can be purchased here. Updates are usually available on an approximately six monthly cycle but you you only need to update as often as you see fit, it doesn’t matter if you miss one or more. You can sign up to receive an email notification when there is a new update here.

Q: How do I play music files on my portable sat nav?

A: Copy your MP3 files to the SD card using your computer we suggest creating a new folder on the SD card called music or similar and put all your files in there to keep things tidy and make updating easier.

The MP3 player can be found in the navigation application under “More…” and “Music Player” and it will automatically scan for any files in all folders the first time you use it and then show the first track ready to play. You can see a list of all the tracks by selecting the Playlist button at the bottom right and then “All Tracks”, “Artists” and “Albums”. If there are new tracks it will scan and add them.
By pressing More then Settings you turn Repeat and Shuffle functions on or off.

Q: How do I connect a camera to the sat nav?

A: The 2.5mm jack socket on the left hand side of the sat nav can be used to connect a camera, a cable to convert this socket to a phono(RCA) type socket is available as an optional extra here. The sat nav will automatically switch to display the camera image when a video signal is present so in most cases you would connect the power for your camera to the reversing light circuit so that when you put the vehicle in reverse the camera is automatically switched on and displayed on the screen.

Q: Can I connect a games console or DVD player?

A: Yes, the camera cable above can be used if you just want to connect the video signal to the sat nav, if you want to connect video and audio we have a lead for that here.

Q: Can I back up my settings and saved routes?

A: Yes, all your settings, saved route, favourite locations etc are stored in the “save” folder on the MicroSD card, you can copy this folder to your computer to back it up.